Privacy Policy

Effective Date: September 11, 2026

Resume Transformations respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, why we collect it and how it is used and protected.

Information We Collect

We may collect personal information when you visit this website, contact us, subscribe to our newsletter, download a resource, purchase a service or work with us.

This information may include:

  • Your name, email address, telephone number and location

  • Information submitted through contact and newsletter forms

  • Your resume, CV, cover letter, LinkedIn profile and other career documents

  • Your employment history, education, accomplishments, career goals and other information you provide during the resume-writing process

  • Purchase and transaction details

  • Information about how you use and interact with this website

Please do not provide confidential information belonging to another person unless you have their permission to do so.

How We Use Your Information

We may use your information to:

  • Respond to questions and inquiries

  • Provide resume-writing, LinkedIn and related services

  • Prepare, revise and deliver client documents

  • Process purchases and administer payments

  • Deliver requested resources

  • Send newsletters and other marketing communications when you have provided consent

  • Maintain client records and provide follow-up support

  • Improve our website, services and customer experience

  • Meet legal, tax, accounting and security requirements

We will only collect and use personal information for reasonable purposes connected to our business and services.

Resume and Career Information

The resume-writing process may require you to share detailed professional and personal information. This information is used to provide the services you have requested and will not be sold or used to create public content without your permission.

You are responsible for reviewing and approving your completed documents and confirming that the information they contain is accurate.

Payments

Payments may be processed through Squarespace or another third-party payment processor. Payment providers collect and process your payment information according to their own privacy policies and security practices.

Resume Transformations does not directly store complete credit card or banking information.

Newsletters and Marketing

If you subscribe to the Resume Transformations mailing list, we may send you newsletters, career resources, service information and occasional promotional messages.

You can unsubscribe at any time by clicking the unsubscribe link included in each email or by contacting us. Unsubscribing from marketing emails will not prevent us from sending messages required to provide a service you have purchased.

Cookies and Website Analytics

This website is hosted by Squarespace and uses cookies and similar technologies to operate securely and understand how visitors use the site.

Information collected automatically may include:

  • Your browser, device and network information

  • Your IP address and approximate location

  • The website or page that directed you to this site

  • Pages visited, links clicked and time spent on the site

  • Dates and times of visits

This information may be provided to Squarespace and other service providers that support website hosting, analytics and performance.

You can manage your cookie preferences through the cookie banner on this website and through your browser settings.

How We Share Information

We do not sell or rent your personal information.

We may share information with service providers that help us operate the business and deliver services, including providers of:

  • Website hosting

  • Payment processing

  • Email marketing

  • Scheduling and communication

  • Cloud storage and document management

  • Business administration and accounting

  • Analytics and website security

These providers may only access the information required to perform their services and handle information according to their own privacy policies.

We may also disclose information if required by law or when reasonably necessary to protect our rights, prevent fraud or respond to a legal or regulatory request.

Storage and Protection

We take reasonable administrative, technical and physical measures to protect personal information against unauthorized access, use, disclosure, loss or alteration.

Information may be stored or processed by service providers located outside Canada, including in the United States. When information is processed in another country, it may be subject to that country’s laws.

No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and tax records, meet legal obligations and resolve potential disputes.

When information is no longer required, we will take reasonable steps to delete, destroy or anonymize it.

Your Choices and Rights

Subject to applicable law, you may ask to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Withdraw consent where consent is the basis for collection or use

  • Request the deletion of information we are no longer required to retain

  • Ask questions about how your information is collected, used or shared

We may need to verify your identity before responding to a request. Withdrawing consent may affect our ability to provide certain services.

Children’s Privacy

This website and its services are not directed toward children, and we do not knowingly collect personal information from children without appropriate consent.

Third-Party Websites

This website may contain links to third-party websites. Resume Transformations is not responsible for the content, security or privacy practices of those websites. Please review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy as our services, technology or legal obligations change. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to request access to or correction of your personal information, please contact:

Treena Elliott
Resume Transformations
Calgary, Alberta, Canada
Email: treena@treenaelliott.com